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RELATIONSHIP MARKETING AGENCY

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RELATIONSHIP MARKETING AGENCY

 

Authentic is a small, independent relationship marketing agency in Minneapolis with years of experience designing and managing some of the world's most successful loyalty programs for clients primarily in the sports, entertainment, healthcare, and the travel and hospitality industries. Our strategic thinking and business-driving solutions are rooted in consumer insight and creativity. To help our clients get results, we have developed specialties in customer strategy, loyalty program design, employee engagement, branding, creative and analytics.

 
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Expertise


Without the logic, no one will be persuaded. Without the magic, no one will care.

Expertise


Without the logic, no one will be persuaded. Without the magic, no one will care.

 
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Our unique combination of expertise in loyalty marketing, customer service, and employee engagement helps companies build better relationships between their customers and employees so that sales, marketing, HR and senior management teams can work smarter, more efficiently and more profitably. We care deeply about the quality and integrity of the work we produce.

 
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Who we are


Who we are.

Who we are


Who we are.

 

Our team of subject matter experts thrive on creativity and collaboration to make authentic, relevant and emotional connections with people. We have designed, managed and run some of the world's most successful relationship marketing programs and can help you identify business opportunities, address specific customer challenges and build a relationship marketing initiative that produces measurable, sustainable and profitable results.

 
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What we do


What we do.

What we do


What we do.

 

From customer strategy, program design and analytics to branding, creative and production fulfillment, our award-winning work has produced real results for some of the world's most recognized brands. We work closely with clients and partners to seamlessly integrate all of your creative, data and IT campaign needs. Whether you're launching your first loyalty program or re-architecting an existing one, we love to create new ways of motivating your customers and engaging your employees

 
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Why work with us.


Why work with us.

Why work with us.


Why work with us.

 

We're small, nimble and fun. We know how to listen and are not afraid to give you our opinion. Whether that's a strategic recommendation, conceptual idea or tactical execution, we can provide you and your team with a fresh and objective approach on how to effectively communicate with your customers and employees based on industry best practices. We believe in designing programs that are customer relevant, operationally elegant and financially sound. Let's talk.

 
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Our goal is to create purposeful work that empowers your audience and business.


Our goal is to create purposeful work that empowers your audience and business.

Our goal is to create purposeful work that empowers your audience and business.


Our goal is to create purposeful work that empowers your audience and business.

 

AUTHENTIC RELATIONSHIP MARKETING SERVICES

We take a broad perspective on your business to understand how the combination of customer behavior, employee engagement and company culture can uniquely impact desired business outcomes. We believe all our efforts need to work in concert at every phase of the customer experience to create work that adds value to people’s lives.  

Customer Relationship Retention & Growth Strategies

Business Case and Financial Investment

Loyalty and Employee Engagement Program Design and Management

Customer Segmentation and Valuation

Measurement and Analytics

Insight-driven Branding and Creative Communications

Program Fulfillment

Company Alignment